In the JiraCreate Flow feature for projects, How do I set a notification when a blocker is resolved?

[William T Dixon]

The Jira vocabulary seems very limited. And I don't find the Jira Create Flow UI very intuitive. Any guidance would be appreciated.

[Evgenii]

Hi, @William T Dixon 

Not sure what you mean by "Create Flow UI". But if you want to send a notification about a resolved blocker, you can make an Automation rule:
- Trigger: Issue transitioned to Done, or Resolution field is changed (fires on the blocker itself)
- Branch: For linked issues, link type "blocks" (these are the issues your blocker was blocking)
- Inside the branch, Action: Send email to assignee, or Slack message, or comment on the issue, whatever channel you like

One important thing to watch: the link direction. On the blocker the link is "blocks", on the dependent issue it's "is blocked by". The rule runs on the blocker, so branch over "blocks".

[Marc -Devoteam-]

Hi @Evgenii 

Automations are now on creation mentioned as a Flow instead of a Rule.

No idea on why this has changed!

Further more you are right on the guided setup.

[Jean Horn]

Hi @William T Dixon !

I completely agree that setting up notifications directly inside project workflows or creation flows isn't very intuitive!

The most flexible and effective way to handle this in Jira is by using Automation. Here is how you can set it up in a few simple steps:

1. Go to Project settings > Automation (or Global Automation if you're an admin).
2. Create a new rule and set the trigger to Field value changed.
3. Select the Resolution field and set the change type to Value added (or set a condition to check if the Issue Type or Priority was a blocker).
4. Add an action: Send email (or send a notification via Slack/Teams if you use those integrations) to notify the team or assignee that the blocker is resolved.

This gives you full control over who gets notified without needing complex workflow configurations!

Hope this helps!