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I need an automation to manually trigger oncall from an alert in jira teams

ANAND VARMA
February 11, 2025

I need an automation where a user reviews an alert received in Jira>teams. The user should be able to trigger a custom action that initiates an on-call for the specific team based on the defined schedule.

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Jack Brickey
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February 11, 2025

Hi @ANAND VARMA , what do you mean by trigger an "on call"? 

ANAND VARMA
February 11, 2025

There is an on-call option in teams for jira as shown below, i want to trigger it manually 

2025-02-12_10-02.png


Jack Brickey
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February 12, 2025

Gotcha! Unfortunately I am unaware of any such option that would meet your requirements.

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ANAND VARMA
February 12, 2025

Thanks for the response @Jack Brickey 

Rick Westbrock
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February 17, 2025

Wow that's a shame, we used xMatters several years ago and it had the ability to notify the current on-call person in a schedule manually. In fact it could notify the on-call for multiple schedules in one operation.

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