How to automatically change a issue status if a linked Asset/object [JAM] is edited?

[Mat Levell]

Hi all,
Im incorporating JAM Assets/objects into our Jira instance and I want to know if its possible to automatically move an Issue status if the Asset/object is edited.
For example if the Asset ID is changed the linked Jira issue should automatically go back to the "Testing" Status.  I know this is possible using standard custom fields but not sure how to do it with JAM assets.

Additional Notes:

• Jira issues are linked to Assets/Objects through 4 custom fields

[Manon Soubies-Camy]

Hi @Mat Levell,

Here's an example where:

• The object type I'm monitoring is Laptops
• The Asset custom field is Laptop

Here are the queries I used:

• AQL:

objectType = "Laptops" AND object having connectedTickets(Project = MJSM)

• JQL:

project = MJSM AND Laptop = "{{object.Name}}"

Hope this helps!

- Manon

[Bill Sheboy]

Hi @Mat Levell 

I am following up to check if this answered your question.  If so, please consider marking this one as "answered".  That will help others with a similar need find solutions faster.  If not, please let the community know what help you need with the rule changes.

Thanks, and kind regards,
Bill