The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions
Release Notes
Community
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Clone an issue do not transfer attachments

carlos.sanchez
carlos.sanchez
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
November 23, 2020

Hello all, 

I've been always using "legacy automations" in Jira Cloud. Now I've started using the new "Automations" and they are really nice but when I clone any ticket from the automation, the attachments aren't also transferred is it a bug? Am I missing something?

 

Thank you, kind regards.

Carlos.

Watch
Like Be the first to like this
1419 views

2 answers

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Marlene Kegel - codefortynine
Marlene Kegel - codefortynine
Atlassian Partner
November 25, 2020

Welcome to the community, @carlos.sanchez.

If you want to clone issues including attachments, you can try our Jira cloud app Deep Clone for Jira. 

You can also automate cloning by creating a Deep Clone post-function.

Don't hesitate to get in touch with our support, if you have questions or feedback.

Reply
0 votes
Tom Williams
Tom Williams
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
Get recognized
November 23, 2020

Not what you want to hear but this feature is on Automation backlog: https://codebarrel.atlassian.net/browse/AUT-1030 

Reply
Atlassian logo
Atlassian Automation
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Release Notes
    Copyright © 2026 Atlassian
    Privacy Policy Notice at Collection Terms Security