Jira Service Desk Attachment Folder and Sub-Folder Configuration

[Csp3r]

We are in the need of a way to be able to organize attachments in Jira SD Cloud Tickets. Can this be done? If not, can this be a feature request?

[Brant Schroeder]

There is nothing delivered but there are apps like smart attachments on the marketplace that allow for what you are asking. https://marketplace.atlassian.com/apps/1212507/smart-attachments-for-jira?hosting=cloud&tab=overview  If you would like to create a feature request that can be done here https://jira.atlassian.com/secure/Dashboard.jspahttps://jira.atlassian.com/secure/Dashboard.jspa

[John Funk]

Hi @Csp3r  - What do you mean by "organize" attachments?

We use an add-on called Simple Cloud Files that allows you to create folders and sort in various ways.