Hello,
Our current server instance is messy from a backend standpoint e.g. workflows, issue types, automations.
I thought it would be best to start fresh in the cloud environment, however, I'd like to bring over resolved issues from our jira server. It looks like I can do this through a csv import.
I'd create all issue types, request types etc. before hand to avoid import errors.
Has anyone done this before? and if so, what issues did you come across?