The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Change of domain of our Jira Cloud and email domain of accounts

Cormant Systems Administrator
Contributor
June 3, 2024

Hi All,

 

We are planning to change the domain of our Jira Cloud from domain1@atlassian.net to domain2@atlassian.net, and update team accounts from firstname.lastname@domain1.com to firstname.lastname@domain2.io.

I have reviewed the steps for migrating the domains and accounts, but I am curious about the impact on each account after the migration. Will users still be able to access their created tickets, issues, epics, log time, and other data connected to their old accounts, or will these be considered new accounts? We are concerned that existing issues might become inaccessible after the migration.

Thank you for your feedback!

0 comments

Comments for this post are closed

Community moderators have prevented the ability to post new comments.

TAGS
AUG Leaders

Atlassian Community Events