Back up data

[Shari Noonan]

How do I archive / back up data from Atlassian / Jira?  I have just learned they have deleted my entire site which contained 4 years of documentation because an employee left the firm and canceled our contract, so clearly I need to make sure going forward I have a BACK UP to whatever Atlassian / Jira has so as not to be held hostage.  Thoughts?  

[Soumyadeep Mandal]

Hi @Shari Noonan ,

Welcome to the community!

Please visit the below link and read carefully how to backup data

https://confluence.atlassian.com/adminjiraserver/backing-up-data-938847673.html

I hope it will solve your problem!

[Ramona Scripcaru]

Hey @Shari Noonan !

In addition to the article shared, I wanted to share that you can also automate the backup generation by using the script mentioned on:

• https://confluence.atlassian.com/jirakb/how-to-automate-backups-for-jira-cloud-applications-779160659.html 

You can schedule this to run weekly and save the file locally to ensure you have a backup for your data that can be easily restored, also in case any user will delete content by mistake.

Cheers!

Ramona

Atlassian Cloud team

[Kristin Lyons]

Thanks @Ramona Scripcaru  I set this up in my instance and tested it, works good for me!