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why, when I ask a question do I have to wait?

Randy Martin
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May 6, 2026

why, when I ask a question do I have to wait for the COMMUNITY  to answer? Why don't you have either humans in chat or AI to answer? I'm trying to decide what to use for a start up and I'm going to look elsewhere while I wait for an answere to arrive or realize I have to look for it.

Pretty modern system, no?

1 answer

2 votes
Amanda Barber
Community Champion
May 6, 2026

Hi, @Randy Martin - the community is a place for humans to interact. If you're looking for a quick AI answer, I guess you could Google it and use the AI Overview to try to glean what you want from your questions. The community participants are here to help, have valuable discussions, and interact with one another. 

I'm sure there's a future where there is AI infused in the community, but the main focus will still be humans helping humans.

You can see the Rules of Engagement here: https://community.atlassian.com/forums/custom/page/page-id/rules-of-engagement

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