Delete Account

[Sofia Suazo]

I've been trying to delete my Atlassian account because I no longer want to be a consumer of the organization. However this "innovative page" makes it nearly impossible because my account it connected to the billing situation and something about a subscription that I don't even have.

There isn't an email to raise a ticket, there's nothing even slightly similar to support on the page but I see that here the community gives options and helps more.

Does anybody have an email that I can write to begging for my account to be deleted or how can I make it faster? I don't care if all my info is lost or things like that, I just don't want to have anything to do with Atlassian.

Thanks in advance for the help.

[Ajay _view26_]

Hi @Sofia Suazo 

You can go to support.atlassian.com,  select "Billing and licensing" as the category, and explain that you need full account deletion.

[Tomislav Tobijas]

Just to add on to this, on contact support page you can select Your Account > Cancel cloud subscription > Need more help? (which will open AI chatbot) > Submit a support request and create a ticket like that.