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Connecting Organization to Existing Account

Action Admin
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May 15, 2026

I have set up an admin account for my client. However, when I try to add the Organization to begin adding users, it's throwing an error, saying to try again in a few minutes. I've now tried a dozen times over the course of 24 hours and I'm still experiencing this error. 

Atlassian doesn't have a customer service to look into my specific account. Any tips on what the issue is? Are there any workarounds to be able to add users to my account?

1 answer

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Ajay _view26_
Community Champion
May 15, 2026

Hi @Action Admin 

 

Can you rule out any cached session weirdness by opening in a new incognito tab or browser?

 

 

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