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Confused About One of the Atlassian ACP-120 Questions

Harold Grace
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July 3, 2026

I am currently preparing for the Atlassian ACP-120 exam and came across a question that I'm not completely sure about. I'd appreciate it if someone could explain the correct answer and the reasoning behind it.
Question:
[Workflows and Automation]
An automation rule should send an email with the issue key in the subject line. Identify the
correct syntax to use in the Send Email action.

Options:
A- {{triggerIssue.issuekey}}
B- {{issue.key}}
C- {{issueKey}}
D- {issue.issuekey}
E- issue.key

I would also like to understand why that option is the right answer so I can better understand the concept.

4 answers

3 accepted

3 votes
Answer accepted
Tomislav Tobijas
Community Champion
July 4, 2026

Hi @Harold Grace ,

On top of what others already said, I'd recommend checking these resources:

While "issues" were renamed to "work items" in the front end in the last year, some backend items, including smart values, are still using the same terminology.

Also, in here you can find the list of all (or most) smart values that are related to issues/work items.

Hope this helps.

Cheers,
Tobi

2 votes
Answer accepted
Dev
July 3, 2026

The correct answer is B. In Jira Automation, issue.key is the standard smart value used to reference the current issue's key. When used in an automation rule, it should be written as double curly braces around issue.key.

2 votes
Answer accepted
Brain Lee
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July 3, 2026

The correct answer is B. {{issue.key}}. {{issue.key}} is the correct syntax because Atlassian Automation uses smart values to insert dynamic issue data into actions such as Send Email. The {{issue.key}} smart value automatically retrieves the key of the current issue (for example, PROJ-123) and inserts it into the email subject when the automation rule runs.
While preparing for the ACP-120 exam, I found that practicing these types of automation questions really helps reinforce the concepts. If you're looking for additional practice, the ACP-120 practice questions from P2PExams are a useful resource for getting familiar with similar exam-style scenarios and understanding why the correct answers work.

0 votes
Rob Hean
Community Champion
July 11, 2026

Heya @Harold Grace - as you're studying I'll encourage you to open up Jira and try the different options. Folks here can certainly help, but building the skill of trying things out on your own will both build your confidence and help the concepts stick in your brain.

Best of luck studying! If you're looking for more resources here's a link to a series of study sessions I just finished on the ACP-120.

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