Atlession is going to deploy Identity Manager that will allow a customer to set its own password policy, but what is currently the default password policy - minimal length - type of chars - ...

• Question
• atl-cloudmisc
• atlassian-guard
• authentication
• cloud
• security

I have a Cloud JIRA and a Cloud Confluence.  When I am in a Confluence page I can insert a JIRA issue.  I can type the JIRA number and it makes a link as expected.  When I go back...

• Question
• application-link
• atl-cloudmisc
• atlassian-guard
• confluence-cloud
• jira-cloud
• +1 more tag...

I have requested a recovery link numerous times but it doesn't work. I simply get the above message when attempting to log in. I only just signed up, so is there perhaps some sort of waiting period b...

• Question
• atl-cloudmisc
• atlassian-support
• confluence-cloud
• jira-cloud

I was try to connect my account with two step verification but when i try to enter the code i always get an error said The code is incorrect – check your app and try again. I put the correct num...

• Question
• cloud
• identity-manager
• login

Since we are a global company in many timezones, we have several people with the rights to add users and manage user groups. I'm trying to work out who has been approving certain user access request...

• Question
• atl-cloudmisc
• atlassian-guard
• audit-log
• user-management

Hi We are currently looking into getting SAML 2.0 Single-Sign-On our Atlssian Cloud instance. But when looking into the documentation, the details of SSO is described somewhat vague in details?! ...

• Question
• atlassian-guard
• azure
• saml
• sso

We are planning to host Confluence on our server and Jira, Bitbucket and Service desk on the cloud. We are expecting a local user to authenticate with Confluence through Crowd and authenticate to Ji...

• Question
• atlassian-guard
• confluence
• crowd
• jira
• jira-service-desk

I have tried to enable 2 step authentication by inputting my password and click on button "Set up two-step verification", but it does not take me to next steps. Its simply refreshing the page.

• Question
• atl-cloudmisc
• atlassian-guard
• cloud

I'm trying to set up SSO via OneLogin and the first step is about entering the SAML ID. Can you please let me know where I can find it?

• Question
• atlassian-guard
• cloud
• jira
• saml
• sso

Why is the two step auth header still on my screens after I've applied two step auth?

• Question
• atl-cloudmisc
• cloud

I am implementing SAML and have third-party vendors with their emails (domains I do not own) accessing my instance. Do I need to set them up with my domain emails or how do I implement the SAML func...

• Question
• atlassian-guard
• cloud
• saml

I cant verify my domain. Please kindly help   atlassian-domain-verification=Di4FcUteLNl9p32+cPqIq2Otti31WycmOLELL-upuQS5zTxBN2+nwZkqwRCrCq1w

• Question
• atl-cloudmisc
• atlassian-guard

The user management edit does not allow one to change an email address. That field is grayed-out under edit. How can email addresses be changed in a cloud service?

• Question
• atl-cloudmisc
• jira-administration

管理者が利用ユーザーのプロフィールを変更するには別途 Atlassian Access を契約のうえドメイン検証を行う必要があります。詳しい手順はドキュメント ドメインの設定 をご参照ください。  

• Article
• atlassian-account
• atlassian-guard
• cloud
• language-ja

Hi,  I try to find more informatorn about how the security is regarding the Atlassian ID for Cloud. Cant really find any good information about it do anyone have any information?   Thank...

• Question
• atl-cloudmisc
• atlassian-guard
• atlassian-support

We are using Service Desk Cloud as an internal support tool for our company users. Most of them handle their issues by email. Some make even use out of the support portal, but most don't even kn...

• Question
• atlassian-guard
• saml
• sso

I've entered the TXT record presented for domain verification, but the verify process never passes. NSLOOKUP and outside tools return the correct DNS information, but the Atlassian domain verificatio...

• Question
• atl-cloudmisc
• atlassian-guard
• cloud
• domain-verification

I see here https://confluence.atlassian.com/cloud/api-tokens-938839638.html that API tokens will be available for user accounts and can be generated at id.atlassian.com. This is great! When I naviga...

• Question
• api
• atl-cloudmisc
• atlassian-guard
• cloud

I verified my domain. How do I enable Identify Manager? All I see are links to the documentation. The documentation is a bit circular. Docs: To get started with Identity Manager: Go to the ...

• Question
• atlassian-guard
• cloud

I have gone through the steps outline in the early access for Identity Manager access.  using the html option we have place the verification file in the root directory (https://www.fti-net.com/a...

• Question
• atlassian-guard
• cloud

Hi, I've been tasked with setting up SSO to Azure SAML but according to the documentation I'm supposed to find it under System -> SAML but I see no such feature in the menu. Is it my account that ...

• Question
• atlassian-guard
• jira
• jira-administration

Hi, Our company (which has a JIRA instance) recently merged with another company that was having its own JIRA instance. Both the companies have also been moved to the same domain name. We are now bo...

• Question
• atlassian-guard
• cloud
• saml

Hey Guys, When we onboard a new staff member they are created an email account in our company domain. We add them to the staff group which then triggers the generation of their Atlassian account. T...

• Question
• google
• integration
• user-management

I am wondering if anyone has setup an SSO link between Google and Atlassian? I have made the appropriate changes I was thinking I would need in order to pass over the NameId with the email address bu...

• Question
• atlassian-guard
• cloud
• google
• saml

Our organization invites third parties (contractors etc..) to view or sometimes update parts of confluence and jira.   If we turn on Single Sign On via SAML, will that affect accounts with e-m...

• Question
• cloud