Unable to delete managed account

Hello, some time ago I have logged in to atlassian using my corporate email. Now I have an account that is not added to any project but marked as managed by organisation.

My IT support told me that my account is not part of our company Atlassian organization. Because of this, they do not have access to manage or remove the account from the Atlassian organization where it is currently registered.

Additionally, they do not have any contact information for the administrators of the relevant Atlassian organization.

They told me to reach out to the appropriate Atlassian organization administrators.

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Hi @yaroslav_rudyy

Your best bet is to raise a support ticket directly with Atlassian at support.atlassian.com. Explain that your account is managed by an organization you have no affiliation with, and that your own IT department has confirmed they don't control that org. Atlassian's identity team can look up which organization claimed the domain and help mediate.

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Thanks Ajay!

Unfortunately, that page is not helpful at all as it requires a reference to a site URL which I don't have (basically that's an account belonging to a group that I have accessed using SSO via my corporate email, but it's not assigned to any Atlassian site). My company admins can't help either.

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Unable to delete managed account

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