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Is this a bug where the Atlassian "Public Name" cannot be changed after creating an account?

Victor
Contributor
May 29, 2023

TL;DR. I accidentally used my old nickname when I created my Atlassian account.

I created a question in the Atlassian community.

Then I discovered that I had used the wrong "Public Name" (when creating the Atlassian account) and changed it to the correct one using "Edit in Atlassian account".

However, when I checked the page with my already created question, the "Public Name" had not been changed.

1 answer

1 accepted

1 vote
Answer accepted
Alex Koxaras -Relational-
Community Champion
May 29, 2023

Hi @Victor 

Public name takes a few moments to change everywhere. Usually in the community the problem were with the kudos board, and not with the actual name when you post a question. Most likely the public name will change quite soon (as long as you have saved the changes).

Alex Koxaras -Relational-
Community Champion
May 29, 2023

So is your name Thobias or Victor? Which one should appear?

Victor
Contributor
May 29, 2023

@Alex Koxaras -Relational- 

Now I see that name was updated everywhere.

Victor is preferred.

Thanks for your reply!

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