How to send an invitation to removed user in Jira cloud

[Vikas.Racharla]

I am trying to send an invitation to removed user in Jira cloud but getting error msg. 

[Marco Ambrozini]

Hello Vikas,

Sometimes the user only had the access suspended, in case you are an org admin, you can restore his access by following the next steps: Administration page > directory > users > Total users (note that the "Total users" number will be different from the "Active users") > Restore Access (under the Actions column).

Now, if the user was really removed from the instance, you should be able to invite him again. Also, if you are a project admin and just trying to add existing Jira licensed users then you can do that via the People under your project.

If you are not an org/site admin, contact your site admin.

Hope this helps you!