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How is it possible that I have a account on this site that I never created

Greg Moseley
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 18, 2023

I don’t know what this site is or how it works I never had a account on it and I want it removed because it’s a scam and a fraud and a fake account and I will report this account to the authorities 

2 answers

2 votes
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 21, 2023

Hi @Greg Moseley 

Sorry to hear about this.  Is it possible that you received a spam message from an atlassian.net site?  If you did, then it's possible that account could have been created that references your email address.  However when I did a lookup on your email address, I don't see any messages sent to it before 2023-08-18T20:54:02.000Z and I suspect this is the first message we send when you complete the account creation.

With some email providers such as gmail, it's possible that a spam message was sent to your account in a format such as username+somegibberish@gmail.com If that happens, the account username@gmail.com gets that message delivered to it.  If you still have such a spam message that you received from us, please let me know the specific email address it was sent to, this way I can make sure that the abusive site has been shut-down.

Alternatively, you can also forward any spam message received from an Atlassian site directly to abuse@atlassian.com however that inbox is not able to respond directly to reports sent to it.

Andy

1 vote
Jack Brickey
Community Champion
August 18, 2023

Hi @Greg Moseley , this forum is a support forum for all Atlassian products. It is tied to your Atlassian account. To be clear it is not a scam. With that said I have flagged your post to have someone from Atlassian assist you. Cheers!

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