Created Jul 13, 2022, Last active today
Hello, When we set up a space's calendar some users are reporting that they can not see the events of the calendar. The Security group that I am using to populate permissions contains all the users...
Hi All, I hope you could help me with this cause i am struggling to get this to work... Also, I am not too clued up on Groovy Scripting so I am going based on researched, etc. On JIRA Service Desk ...
Hi everybody, as a site admin with space admin permissions I see the "Advanced Space Functionality" tab in all spaces in our instance, but the Space Admins don't. They have all the commom Space tool...
A super brief history of Language Translations for Jira Service Desk Sometimes we get tickets in Japanese or Russian. Unfortunately, as cool and diverse as our support team is, those languages are n...
The pitfalls of missing information on a ticket reporter for Jira Service Management agents When you work in a large company putting ITSM processes in place, one of your main goals will be to h...
The problem: I want developers to enter a comment every two days while the issue is in In Progress status to track their progress. Tracking the progress of your developers is an important task - one...
In this article we will talk how to use histograms in Prometheus Exporter apps(Jira, Confluence, Bitbucket, Bamboo). I will use the jira_request_duration_on_path metric as an example, but you can ap...
Hi Team, I have implemented a script to calculate Number if weeks from start date to end date, see below: import com.atlassian.jira.component.ComponentAccessor; import com.atlassian.jira.issue.Iss...
With using Scriptrunner, you can built listeners and browse through the changelog of what has been modified in an issue. I don't see a similar option to do this for sprints, see https://s...
...s not seen from Structure or there is no line in issue's history about this change ImportUtils.setIndexIssues(true) finish.updateValue(null, issueObject, modifiedValue, new D...
...ustomfield_22694") def selectListValue = selectList.getValue() if (selectListValue == "None") { textField.setHidden(true) } else { textField.setHidden(false) }
Hi, I want to make a database query by user email and write the phone number on the screen. What I tried to do with behaviors is also not working. I need to try with script field. What kind of pat...
This article was prompted by @Mina Kwan posting Let’s talk all things Slack and Atlassian! Whether you use multiple Atlassian Cloud products, or need to know when Atlassian de...
It’s very important to have access to the workflow process from anywhere. Especially if you manage the work of others. There is no difference whether you’re out of office, or drive a car,...
Hi, I have scriptrunner job / Escalation service where is Action (= status change) and assignee change by "Additional issue actions". Both actions works ok separately, but ...
I am trying to use the API to create a calendar entry with Postman. I seem to be close receiving a 200 OK response, but still failing on a couple of things. Here is some of the items... Using...
Have you ever been worried that scripts and API connections to external sources can compromise the integrity of your Jira and Confluence databases? Are you managing access of hundreds or thousands of...
Use case: Integrate Microsoft Dynamics CRM data into Jira Let's take a frequent use case around here: all customer data resides in a pre-existing CRM, Microsoft Dynamics CRM, and the...
Hello, I would like to change the issue type after receiving the ticket with scriptrunner. The workflow is different from the entrance workflow but it is the same project. Background: The tickets...
IT Service providers work with the cutting-edge technologies and concepts to deliver the best for their customers. When working with managed services it is important to keep everything on track. Ther...
Hi, is there a way to use scriptrunner to give me a table with the correlation of 2 issues linked via a 3rd issue? In practice I have: issue1 -> link -> Issue2 -> link -> Issue3 I nee...
Subscribe to Team Calendar from Outlook works. However, if a custom "Add Event" was added for say "PTO", then Out look does not display the Who. So in Outlook, we do not know who is ...
Hi, I'm currently starting to use ScriptRunner for Jira and the database picker field is an awesome tool. Currently I'm having two issues. First I want to introduce the use case. We want to add a f...
Hey All! Some time ago, I created Bulk Actions power up for Trello and I would like to gather some feedback, suggestions etc. that would inform the next release. In short, it allows one to perform ...
Hello, i have a problem with copying the fixversion from task in project A to task in projekt B. The copying works well and I have also some entries in the history-tab, but i can't filter for these ...
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