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Zephyr not working with Jira

kia
kia
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April 11, 2024

Good Morning, I am currently trying to use Zephyr and I am receiving an error message that "something is wrong" and the team will be notified. However the problem continues.  I have cleared the cache, logged out and back in. Are their other remedies for an issue like this?

 

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Joseph Chung Yin
Joseph Chung Yin
Community Champion
April 11, 2024

@kia -

Welcome to the community.  Since Zephyr is a third party add-on for Jira/JSM, you should contact the SmartBears (vendor of the add-on) for direct technical assistance.

Sorry.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

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