Unexpected "Comment" Field Appearing on Edit Screens After Adding Custom Field

[Tharunkumar B]

Hello Atlassian Community,

I’m facing an issue with Jira's Create/Edit issue screens. I recently added a custom field called "Performance Report" to the Create and Edit screens for a specific issue type. However, I’m now seeing an unexpected "Comment" field appear on these screens, as shown in the screenshot below

[Manoj Gangwar · Accepted solution]

Hi @Tharunkumar B 

The screenshot is missing. Could you please attach it?

[Manoj Gangwar]

The comments are not a field, they are a system function, not part of a screen.

They will only be offered for entry if the user has "comment on issue" permission on the issue.  So if you don't want people commenting, turn off their permission to do so.

The short answer is that you cannot remove the comment field. The comment field will always be added to an edit and transition screen. 

[Tharunkumar B]

@Manoj Gangwar 

So if you don't want people commenting, turn off their permission to do so.

Can you please provide the step to navigate.

[Tharunkumar B]

its in Permission scheme-->Comments--->right

[Manoj Gangwar]

Right, but after that user can not comment.