JMWE "No records to display" error message

[nida ergenç]

Hi dear community,

i have encountered an error while using JMWE app, i can neither see existing shared actions nor create a new one. 

if you see this error message before please let me inform,due to we have lots of shared actions in software project its critical for us.

in addition both i have created atlassian support ticket and appfire.

[Martin Runge]

Hi @nida ergenç

Is this still an issue for you, or has Appfire support already resolved it?

I once encountered this too: "No records to display" in JMWE; it typically doesn't mean the shared actions are missing. Instead, the app UI simply fails to load the data. I recommend checking these first:

• Try an incognito window or a different browser
• Disable ad blockers and tracking prevention for your Jira site
• Allow third-party cookies for the Atlassian and Appfire domains

If the same happens for every admin in every browser, it points to a temporary connectivity issue between your site and the app. In that case, the Appfire status page and their support are the right places to go, which you already did.

Please share what fixed it in the end; that helps others find this thread.

Cheers,
Martin