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Reporter field in Jira service Desk and Email field in Salesforce

Mark Anderson
Mark Anderson
Contributor
June 8, 2018

Hi Everyone

 

Does anyone else have issues with the Salesforce to Jira Service Desk plugin "matching up" between the Reporter field and the email field in Salesforce?  As far as i know these are both default field types.  This is Jira service desk in the cloud by the way.  The support from the plugin creator has not been helpful so far. There is no real configuration in comparsion to the other Salesforce to Jira plugin.

 

thank you 

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