Introducing Attachment Fields for Jira and JSM

[#1]

When it comes to handling files in Jira, the standard Jira attachment fields can sometimes be limiting for teams with growing projects and increasing complexity.

To address these challenges and enhance the Jira experience, both Jira DC and JSM Cloud (more info) offer attachment custom fields, providing a more organized and flexible approach to file management.

In this article, we'll explore the three main advantages of using these attachment fields compared to the standard Jira attachments field:

• Improved organization of files within JSM requests and Jira issues

• The ability to use attachment custom fields in workflows, requiring specific documents for transitioning to the next step

• Adding constraints to fields, such as the number of files, file size, extensions, etc.

Please note that I am writing this article as the co-founder of Apwide and based on the results I have been able to verify with our customers using our File Field App.

Let's dive in and discover how this attachment field feature can empower your team to manage files more effectively!

What benefits can you get from using attachment fields?

Better organize your files within your Jira issues

One dedicated field per file required. Custom attachment fields within JSM requests and Jira issues streamline file management, making it easier to locate and manage necessary documents.

Verify attachments in your Jira workflows

File custom fields can be integrated into Jira workflows, enabling teams to require specific documents before transitioning to the next step in the process.

Save time with automatic file constraints

Jira admins can customize fields and add limitations, such as file size, extensions, or the number of files allowed, ensuring consistency and compliance across the team.

What about some real-life use cases?

IT Support and Incident Management

For IT teams managing support requests and incident reports, the File Field Jira App facilitates streamlined attachment organization and enforces documentation requirements throughout the resolution process.

Project Management and Documentation

Project managers can benefit from custom attachment fields by categorizing project-related files and ensuring all necessary documentation is provided before moving to the next project phase.

HR and Recruitment Processes

The File Field Jira App simplifies HR and recruitment processes by organizing candidate files and ensuring that essential documents, like resumes and cover letters, meet specified constraints.

DC / Cloud availability

If you are on Jira or JSM Data Center, you're in luck: attachment fields are already available! Getting started is a straightforward, simply install File Field and create your first attachment field 🚀

We are targeting the launch of the Jira Cloud version in Q1/2026, thanks to the new Forge Object Storage.

Let me know if you need more information or a demo.

[Silas Forkel]

Hi @David Berclaz _Apwide_ 

it seems like it is not possible to insert an attachment from the clipboard if you use the forms attachment field  without the jira customfield attachments.

I am only possible to use the "insert from clipboard" function, when the jira custom field is on the request type.

Will this feature come later on or am i missing any configuration for forms' attachment field.

BR
Silas

[Shashank Agrawal]

Hi @David Berclaz _Apwide_  

Are you creating the plugin for Jira Cloud? Any release date that you can share. we are using this plugin on Jira DC but do not have the feature on Jira cloud.

[David Berclaz _Apwide_]

@Shashank Agrawal > We target the launch in Q1/2026. Feel free to reach out if you want to see a demo.

@Silas Forkel > Are you using Forms on Jira Data Center? Because File Field DC only allow you to display your fields on the JSM standard request, not within Jira Forms. Please reach out to me if you need help.