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- Tag: jira-service-desk-cloud
Tag: "jira-service-desk-cloud"
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Hi, Is there a simple way to add an option to attach a document when submitting a service desk request? Thanks Claire
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I have been using the service desk function in Japanese. JIRA is an on-demand version. I want to link knowledge base to Confluence from service desk. It is available in a stable it now. ...
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Hi, I'm trialing JIRA & JIRA Servicedesk and was wondering what the best way would be to email a user when an issue is logged outside of working hours. I'd like the workflow to work as follows:...
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I have to try the service desk in Japanese. JIRA · Confluence is an on-demand version. You can not if you have access to the customer portal screen from external account, WEB browser fall...
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It is a use scheduled to begin service desk from the middle of November, but Is there a way to solve the problems of the following two? ・Read loop occurs When you log in from an external accoun...
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The import external project suddenly ends up in a dead link. What is wrong here ?
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I am using the service desk in Japanese. We derive the results are linked to the knowledge-based service desk, but do not provide satisfactory search results. About this unsatisfactory re...
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Note : This is a seed question from the JIRA Service Desk team. *** Update: JIRA Service Desk now has a public REST API, see the release information below *** We're delighted to announce t...
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We are already using JIRA OnDemand since long. Have been exploring few ticketing systems (till now Zendesk coming out as a winner). But seeing Service Desk, we surely like to explore and subscribe ...
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Hi, our dev teams use jira on demand, and our support teams use Zendesk for public facing customer support. Can I replace Zendesk with the new service desk offering?
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