We had a project called Unicorntek through Atllassian in Jira. Due to some issues the project is not showing up through the URL that already exists. How do we retrive the project details back?
Urgent Help I'm trying to download GEFPlotTool which doesn't require a license as mentioned in the release notes. However, the program can't be installed and asked for an new version. It says; no o...
I recently registered for Team 24' but can no longer attend the in-person conference. It is my understanding that we can cancel with a full refund up to a certain day (maybe 72 hours prior? to the co...
With the deprecation of the Halp ui in June I'm concerned my team will lose visibility into FRT and RT based on the initial message time stamp for the Chat (specifically slack, but I'm sure it a...
Existe um modelo Excel para importar e carregar planos de mídia para a plataforma, correto? Como obtemos acesso? Obrigado.
Hi team, Atlassian assist used to be a great solution for Slack / Teams helpdesk, From what I read for official release notes on Atlassian's page, they move Atlassian Assist completely to Jira Servi...
Hi. I have just re joined after many years of not being online. I have a small team of 4 and we are a community organisation - not for profit. I paid fannually and when I went to include the other th...
...lash command. It seems like /halp, /assist/, /support/, and /helpdesk all do the same thing. Can we disable some of these so there aren't so many differently-named options showing up and confusing users?
I am trying to upgrade my account, but an error message appears. I do not know the reason, but the card is valid and has sufficient balance, and I have tried more than one card.
Script: I would like to request changing the "Blocker" priority to be possible only when the due date of the raised request is on the same day or the next day. Otherwise, a notice/warning sho...
my jira account is not working when I am trying to login and fill the email id and password it shows verifying and then come to initial point that is login or sign up
According to the Atlassian product page, Halp will be available to customers until June 4th, 2024. We have multiple teams and many developers relying on the Halp ticketing service to triage i...
I did receive emails to withdraw my money from Google bitcoin .
Dear Community Members, I hope you're doing well. I'm facing a critical issue while using Planswift in conjunction with Microsoft Excel, and I'm seeking advice or solutions from the community. Issu...
Hello I'm trying to get access to emeter community , could you please indicate how i should proceed to get access thank you in advance for the help best regards Marcello
Hello Halp/Assist, I’ve pinned Assist App in messaging extension in Teams. it’s still pinned but doesn’t appear in messaging bar. Please help! We use Assist app organization-wide and there's s...
Hi Community, I am working on a form and would like to add a placeholder text on the fields, but dont see an option to do it. Can someone help? Thanks!
I can't register an account because of the geo-political situation in the world. I have not lived in Russia for 4 years. How do I register an account?
Não estou conseguindo abrir o trelo do meu trabalho
So we have our email set up so that if anyone emails our support address it automatically generates the JIRA ticket based on the email. That's all working great. The problem comes when communicating ...
I am not using this service I keep getting charged money. I want to cancel this service. Tell me how to do it. If you check the access log, you will see that I did not use it.
Hello! How can I get back slack message in Assist for participants? Now partisipats only get message to email Thanks!
...onnect to our workspace on the Jira chat settings page, but after setup, it also connected to another department's workspace. An error message appears in Slack saying, "Your Halp trial is over. We have n...
After login in ATLASSIAN can not found projects button
How am I not seeing the customize button on the right side pane on my Channel page? I'm only seeing announcement instead even though I have all the permissions needed as an admin. Please help!
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