I cannot see that this package creates a custom object or field in the Case object that can be reported on in Salesforce. Is the only way to report on this connector in JQL?
Hi, We have integration between salesforce and jira. in Jira tickets, i have salesforce properties table for date retrieved from salesforce. i would like to run a filter that displays in its results...
Hi, we installed the JIRA-Salesforce connector (trial license) and also activated successfully the authentication between JIRA and Salesforce. We used the Case-Mapping between JIRA and S...
Yes you can! You only need to change the "Case" to your custom object API name. Do note that custom object API name should have the "__c" behind the name. e.g., http://localhost:6250/plugins/servlet...
We are setting up the salesforce Jira Connector. We have generated a free license and added a new link on jira connecting the sandbox to salesforce Sandbox Org But we coming across the...
Anyone else notice the 80% price increase??? We will definitely need to review the use of this, based on their business model. Frankly, I don't see any additional functionality in the new version t...
We are on JIRA Cloud 10 users and have purchased the ServiceRocket license for 10 users. When updating the add-on license, we get this error mesage: "This license supports 10 users but the Atlassian...
H Service Rocket Team, is the salesforce connector supported on DataCenter? Thanks Devu
Failure in installation and activation of: Connector for Salesforce.com and JIRA Error Message: This add-on couldn't be loaded. It has one or more errors that prevent it from being enabled. &...
Hi there - I am trying to connect a cloud hosted JIRA to a cloud hosted SalesForce. When I test the connection - I receive the following error: This application is currently not configured as part ...
Please help. When attempting to create an issue in JIRA from a case in salesforce, the user is brought to a screen after a user logs into JIRA and the issue isn't created. This was first noticed ab...
We have successfully implemented the SalesForce to Jira connector but don't seem to be able to display 'remote attachments'. i.e. cases created in Salesforce are successfully creating Jira issues and...
I am using the Customware Salesforce Connector Plugin for Jira and I am experiencing issues with date time stamps. Jira is displaying the proper date, and when I take the value from the transaction ...
Hello all, We've been using the Customware JIRA <-> Salesforce connector for almost a year and this morning our mappings broke with no changes by us in either JIRA or Salesforce. We we test...
We are upgrading from Customer Jira plugin for Salesforce from 4.5 to 5.2 (as we are upgrading Jira to 5.2 from 4.4.5). In the new version of the plugin the custom field "Salesforce.com Multiple Cas...
Hi, Our JIRA instance is currently using Customware's JIRA & Salesforce connector plugin 5.2.0 version. There is a new version out (5.2.1) which we are trying to upgrade to. Being a JIRA OnDe...
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