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- Tag: addon-com.metainf.jira.plugin.emailissue
Tag: "addon-com.metainf.jira.plugin.emailissue"
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Hi, Can you please help me to create the mail handler? i am not sure which query needs to be done. I am using the app - Email this issue - Email sent to the recipient, he receives t...
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Hi, I need help ASAP, i setup every thing fine for the '' plugin in JIRA '' Email this issue. 1) Incoming mails and outgoing mails are working fine. 2) That means the unknown sender recipient who ...
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In outgoing mail, we have created an email template for customers which contains: "#renderSummary($!issue)" This options will give a summary in the email including hyperlink to the issue in the bac...
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Hi, I installed the plugin in the JIRA CLOUD app '' EMAIL THIS ISSUE '' Version:1.2.16-AC - I am having much difficulties to find the solutions:- 1) Do i need to configu...
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The summary of tickets on the queue shows as test instead of it's original value.But the complete summary is visible in issue view screen. All the issues are created from email with the help of JIRA...
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I want to use 'IF' for the check validations of 'Customfield' like a 'Blue Box' in the attached picture. So I tried some kind of ways(RED box) but it is not work.... plz let me know how to use...
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Hi I'm evaluating Email this Issue and I'm not getting emails sent. I've set up a template Then a notification No Context - I want create issue email to be sent for any issue created at the...
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Hello, Email This Issue has been a great addon that has solved many problems with our JIRA Cloud instance. However, regularly we have JSD customers reply to email notifications and images in their e...
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Email templates : subject line script : $!issue.key | #renderDateTime($!issue.created 'yyyy-MM-dd') | #renderCustomField($issue, 'customfield_14708') issue email screen : test-27183 | 20...
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We recently noticed that our JIRA server is transferring data between our SQL database and the server at a very high amount, something like 100 GB an hour. After disabling the JETI plugin the usage d...
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How to add entire body of email as a comment in a mail handler with the Jira Email This Issue Add On
I am setting up a mail handler with Jira Email This Issue Add on and I cannot get it to add the body of an email as a comment to the issue. Currently the mail handler is set up as follows: I...
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I use JETI handler to create issues from Emails. My team is complaining about using 2 systems, outlook and JIRA to manage our workflow. is there an easy way to go directly from an issue in ...
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Hi all, we have different templates in manual mode with different subjects. If we set a tempalte as a default via context the subject is set to the template defined subject. If we now want to use a ...
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Hi, I try to initialize a date time custom field using incoming mail feature of the Email this Issue plugin. It works perfectly with a plain text field but when I try to fetch (regex) and set the da...
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Hi team, Query - Need to transition a issue through email i.e. whenever a customer replies on the email received an auto transition should happen in JIRA on that issue. Approach - I have installed...
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...n agent either makes a public comment on an issue or the agent sends a manual email to the customer using Jeti then all these things happen: The customer is sent exactly one notification The issue t...
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Hi, I have various templates for user triggered emails setup in JETI. The user selects the issue he wants to send the email for and selects the correct template and sends out the email. I now need t...
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I'm new to Service Desk and Jira. I have a mail address support@daniel.example and want to allow my clients to create servicerequests by mail. I created a project for each client. Each project has ...
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Is there a way to configure the maximum attachment size for JETI or the maximum email size? What is the maximum attachment size? We increased the size of file attachments in JIRA to 20Mbytes (zip fi...
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How do we automatically change the status of an issue when emailing someone via the JETI (Jira Email This Issue) add-on?
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Hi, My goal is to allow an external stakeholder to approve ticket via email. I am doing this with a workflow transition using JETI (Jira Email This Issue) that parses email headers. ASK Please adv...
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General information: We are using the plugin e-mail this issue (version 7.1.1.5 - https://marketplace.atlassian.com/apps/4977/email-this-issue?hosting=server&tab=overview\); our JIRA Softwa...
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Hi, I need to send Issue created event to an external adress. I can use JETI plugin: Notification setting: Recipients To:Cc: mfobojzivelnik@gmail.com Email Settings Email F...
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how to get rid of the non relevant custom fields when we click on Email button from the issue screen
Hi, When I click on email button from the issue screen, it navigates me to email this issue page. Under custom fields section of email this issue page , I see custom fields that are not relevant to ...
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Hey, I have Email This Issue add-on. I want to set post-function that will send email to many non jira users recipients, whose email-adresses are stored in custom field. I know i ...
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