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Community Terms Glossary

Community Manager
Community Managers are Atlassian Team members who specifically run and moderate Atlassian communities. Feel free to say hello!
January 24, 2019

Start here

Welcome to the wild world of the Atlassian Community! The Community platform is an expansive resource––it can be hard to get your bearings at first, but after some exploration, you'll be navigating like a pro. To help, read this glossary of terms and be sure to ask any questions you have in the comments below! 



Articles offer authors another unique advantage––feedback from the largest group of Atlassian users in the entire world. When you write an Article, you can expect input from our Community full of experts, Atlassians, and likeminded users alike who are equipped and eager to help. To learn more and to apply for Article writing permissions, read: Atlassian Authors, everything you need to know.


Discussions give members the chance to pick the brains of fellow Community users + Atlassians who can share their unique experiences and points of view.


Questions allow members to source answers from the broader Community of experts + Atlassians alike. Before you ask your question, be sure to search the Community to see if your answer already exists.



There are two ways to Watch!

Watch a Collection

After navigating to a Collection you’d like to keep an eye on, you can customize your update options by clicking “Watch” in the top right corner of the page.


Watch a post

If you want to receive email updates to notify you of activity on a certain post, click the Watch eye you can find at the bottom of the post next to the Comment blue square. Once you’ve clicked Watch, you will see it change to Watching.



There are two ways to like!

Liking a post

Want to give major kudos to the Author of a Question, Discussion, or Answer? Click Like at the bottom of the post. You’ll find this option next to the Comment blue square and Watch eye.


Liking a comment

See a comment you like? Let the world know! Simply click Like below an individual comment to spread the love.



Community members have the ability to add comments to Articles or Discussions. Comments are key whether your goal is to weigh in on a Discussion or share your unique point of view with an Author.


See a Comment you’d like to respond to? That’s what Replies are for! Below is an example of a thoughtful comment and an emotive Reply:



Unlike Comments, Answers are specific to Questions. Below is an Answer that was Accepted on the topic of the difference between Epics, Stories, and Tasks.



Atlassian Team - Anyone with an @[deleted].com email address

Community Manager - Members of the Atlassian Community Team

I’m new here - Community members who have signed in, but have not yet engaged with a post

Champion - Atlassian super users who are part of the official Champion Program 


1 comment


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Erica Moss
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 29, 2019

Such a great resource for the Welcome Center — thank you for writing this, @Bridget! ⭐️

Community Manager
Community Managers are Atlassian Team members who specifically run and moderate Atlassian communities. Feel free to say hello!
January 29, 2019

I *should* add an Erica Moss definition to this! 



Dictionary result for erica

1. Atlassian Community Manager by day, Earth Community Manager by night. 
Like # people like this
Fabian A. Lopez (Community Leader - Argentina, Florida, California)
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 5, 2019

@Erica Moss  @Bridget  you both are really funny ;)

Like Erica Moss likes this
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