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License options until FedRAMP compliance

GR GR
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January 11, 2023

Hello, We are a small business who have been using Jira Server with 25 licenses. Our team size is increasing and we need additional licenses, but can't move to the cloud yet due to security reasons. We were hoping to have the FedRAMP compliance as per the Atlassian roadmap, but looks like that's postponed.

We do plan to move to the cloud when FedRAMP compliance is supported, but in the mean time, what are our options to get the additional licenses? Unfortunately, we are small company with requirement for an additional 25 licenses but can't move to cloud yet for the above stated reason - looking for some practical solutions to remain with Jira. Looking forward to a way ahead.

Thanks!

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Nic Brough -Adaptavist-
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 11, 2023

Welcome to the Atlassian Community!

I'm afraid you are stuck at the moment - the ability to go up (or down) the licenced user number tiers in server was withdrawn a year or so ago.

Tanya Christensen
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 11, 2023

On this page https://www.atlassian.com/government there is a note about small teams.  If you are public sector or support the public sector you have some options.   You can update to Data Center at smaller user levels.

 

Learn about Data Center licensing options for small US Government teams: Contact Carahsoft today to learn more

This Community post also refers to DC licensing options for small teams: 
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Tanya Christensen
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 11, 2023

Also, regarding updating from Server to Data Center.  You can run the Data Center on single nodes.  You don't need multi-node configurations to take advantage of the Data Center licenses.

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David Simpson January 11, 2023

Yes, as stated above unfortunately Atlassian has continued to put customers in a bad position as it relates to FedRAMP with no honest remediation or even a discussion. Your perhaps best recourse is seeking a risk deviation acceptance request from your agency sponsor and add Atlassian products with a timeline for remediation in your POA&M with the statement your moving to the cloud product. BUT keep in mind the current roadmap only appears to support FedRAMP Moderate and any customers looking to uplift to FedRAMP High are essentially disadvantaged by having to invest substantially in data center to migrate to a onprem solution. Again is unfortunate that Atlassian continues to treat FedRAMP customers as a fleeting thought with no honest adjust in product pricing and support.

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Elizabeth Clor_ CMO at Contegix
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September 12, 2023

@David Simpson @GR GR We at Contegix are partnering with Atlassian on an interim FedRAMP solution. We offer FedRAMP Moderate (IL2) PaaS - and  FedRAMP High solutions (IL4, IL5). We are a government verified Atlassian partner and this solution is currently available. You can find more information about our FedRAMP solution for Atlassian here

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