upgraded now member is missing from card

[Jenny Taylor]

Hello, I upgraded to Trello premium and now I no longer have the button to add members to a card. How do I fix this? 

[Peter Tran - DevSamurai · Accepted solution]

interfaces and features can change over time, so here are some general troubleshooting steps to help you find and resolve the issue:

Browser Issues: It's possible there's a problem with your browser. Clear your browser cache and cookies. Try a different browser to see if the issue persists there. Ensure you're using a supported browser and that it's updated.

Check User Permissions: Ensure you have the necessary permissions to add members. If you're not the board admin or if the board settings have been customized, there might be restrictions.

Trello Interface: Sometimes, features or buttons might be relocated. Click on the card to open its detailed view. Look for an 'Add' button or 'Members' section. If the interface has been updated, consult Trello's official documentation or help section.

Mobile vs. Desktop: If you're using a mobile device, ensure you're using the latest version of the Trello app. The interface between desktop and mobile can be different, so check if the option is available on the desktop version.

Extensions/Plugins: If you have browser extensions or plugins that integrate with Trello, they might be causing conflicts. Disable them one by one to see if the issue gets resolved.

Contact Trello Support: If none of the above solutions work, it's a good idea to contact Trello's official support. They might be aware of the issue and could provide a solution. Remember, software interfaces and features can change, so it's always a good idea to keep an eye on official resources or forums for up-to-date information on any changes or issues.