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trello refund

루논
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 01, 2023

Hi, I purchased Standard on October 1, 2023 from Trello but I want to cancel the payment to buy another plan.

If possible, please check. Thank you.

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Dreamsuite Mike
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 02, 2023

Hi @루논 ,

Welcome to the community.  

If you purchased Standard on October 1, you can get a refund as Atlassian has a policy of 30 days as part of their cloud T&C:

Screenshot 2023-10-02 185231.png

 

However, you will have to contact Trello.  Use the link below and select billing as your option:

https://trello.com/contact 

 

Screenshot 2023-10-02 185352.png

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