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trello refund

I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 01, 2023

Hi, I purchased Standard on October 1, 2023 from Trello but I want to cancel the payment to buy another plan.

If possible, please check. Thank you.

1 answer

0 votes
Dreamsuite Mike
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 02, 2023

Hi @루논 ,

Welcome to the community.  

If you purchased Standard on October 1, you can get a refund as Atlassian has a policy of 30 days as part of their cloud T&C:

Screenshot 2023-10-02 185231.png


However, you will have to contact Trello.  Use the link below and select billing as your option: 


Screenshot 2023-10-02 185352.png

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