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I was deducted the sum of €482.13 as of 09/16 for an account that I canceled in 2021.
As you can see, 1/ I no longer had access to my account and 2/ I haven't used trello since June 17, 2021.
I ask you for a refund of €482.13 and please take into account that we do not wish to extend the subscription. What I had already done in June 2021.
We asked to stop our account because we don't have the financial possibility to keep it.
Waiting for your return.
Hi @Fanny Vanbelle and welcome to the community,
You should raise a request to Atlassian and not the community. Please visit support.atlassian.com/contact and raise a request there.
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