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refund request

Josef Banya
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May 9, 2023


we only tried to add someone to the workspace and remove them again, we were charged the full amount for the year. Can we ask for a refund somewhere?


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Dreamsuite Mike
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May 9, 2023

HI @Josef Banya 

Generally speaking, this is non-refundable. Once you pay for a years subscription for a member, you can't get it back.  What you get instead is a license that can be reassigned to someone else.

Looking through the terms and conditions, there is the possibility of refund within the first 30 days: 

I presume you can request the refund by contacting Trello here: 


For future, take a look at this guide here to be sure of how Trello billing works: 

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