"Something went wrong"

Kalen Melton June 17, 2024

Getting the following message: 

Something went wrong

We’re having trouble sending your access request. Please refresh the page and try again.

None of my boards will load today and apparently I cannot submit a personal help ticket.

What can be done about this? Thank you. I've tried clearing browser history/cookies, using a different browser (Chrome and Edge), waiting and refreshing, double-checking log in information. I stay signed in but today when I logged onto my computer, I'm getting the above error message.

2 answers

0 votes
Nicolas Grossi
Banned
June 17, 2024

@Kalen Melton if you are still getting that "something went wrong" message we can't do anything from here (the community).

 

Nicolas

0 votes
Nicolas Grossi
Banned
June 17, 2024

@Kalen Melton Welcome! You might want to contact support.atlassian.com

 

Nicolas

Kalen Melton June 17, 2024

Thank you. I've visited that page, but I'm using the free version and it says, "Trello Free comes with Community Support. Upgrade to a paid plan to get one-on-one customer support." There isn't an option to submit a ticket or email - only drop down menus with suggested issues. Maybe I'm missing the support chat or email option?

Kalen Melton June 17, 2024

Disregard this request. Someone within the company accidentally deactivated my account but this has been reversed.

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