Over the last few days I've been getting a "Changes not saved; failed to sync to the Trello server" error message.
I updated my Account to Atlassian per Trello's request and have been having issues connecting ever since. I have disabled extensions, cleared my caches and restarted my computer many times without success.
Any help would be greatly appreciated!
I have the same issue, and it's been a week now. I have the exact same caracteristics than mckaylah. I can log into the apps, on a android phone and an android tablet, and trello computer sees the changes i made from tablets instantanely. But I can't modify anything from my computer, either on Chrome or Firefox. Any idea ?
I just started having this same problem this morning on my work computer. I did also do an update this morning (not sure exactly what, just whatever it prompted me to do), so that could be a factor, but I've tried everything I know to do, and still have the same error in the picture posted above.
We're looking into this issue right now and trying to figure this out. Somehow this issue was resolved for Mckaylah, but we're not really sure how, and not yet sure what's causing it. I'm digging into this today and will update this thread once we figure it out.
Thanks for the patience, and sorry you're facing this issue!
Mine actually magically solved itself as well. I had opened Trello on my personal computer and didn't have any issues, so I edited a few cards as a test. Then when I went back to work computer, everything seemed find. Can't say that these two things are related, but I am no longer having the issue.
@Lauren Bernstein we think we've resolved this issue, and it should no longer be happening. Are you getting the exact same message? ("Change not saved: failed to sync with the Trello server.")
If so, please reach out to support so we can diagnose this issue with you.
From what I can tell based on Trello's logs, the variation of this problem that was reported mid-November is no longer occurring.
Hello Community! My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. I'll be sharing with you a series of videos with my top tips on how to best use Trello...
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