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"Download Attachment" option unavailable in Safari 10.1.2

Spencer Creelman February 8, 2018

When using Trello in Safari I've noticed that I can't download any attachments because the option isn't appearing. When using Chrome there's a link underneath the date added but when I use Safari the link doesn't appear.

Is this something that I can fix, or does it need to be fixed on Trello's end? Is there a workaround that I can use to download files through Safari?

 

Thanks!

1 answer

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Matthew N
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February 8, 2018

Hey Spencer

Can you try clearing your Safari browser cache and see if that resolves the issue?

Spencer Creelman February 8, 2018

I've tried that now and it hasn't resolved the issue.

I did, however, try clicking the "open in new tab/window" icon to the right of the attachment name and instead of opening in a new window, it downloads the file. So... I guess this is the workaround I was looking for? Although now it seems like I've found two bugs, even though my own issue isn't nearly as pressing anymore.

 

Thanks!

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