Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

"Account does not have permission to open this board" after repeated invitations being sent

screenshottrello.jpg

 

 

Have invited (a few times) this person to our Board but she gets this message whenever she selects to 'Go to the Board'. Have removed her from the board and then re-invited but she gets the same error message. I'm sure the answer is obvious. My apologies. 

1 answer

1 accepted

0 votes
Answer accepted
Ryan Atlassian Team Mar 15, 2021

Hi Megan,

The error that the user is receiving, normally means that they are trying to access the board from an account that is different to the one that you invited. If you'd like us to look into this further, send us a ticket at https://trello.com/contact with a link to the board and the email address for the person that you've invited.

Thanks!

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Trello

Taco Tuesday: Your favorite Trello blog takeaway

Hello friends! From the community that brought you Welcome Wednesday, Throwback Thursday and Friday Fun, welcome to Taco Tuesday, a weekly discussion about all things Trello. The best part? One Tac...

396 views 14 12
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you