Welcome to the Community! For instances like this, the general thing to do is send the board URL to firstname.lastname@example.org and someone on our team will check it out. Our Acceptable Use Policy does have a proviso for spam:
Using the services to generate or send unsolicited communications, advertising, chain letters, or spam
You can also drop the board URL here and I'll make sure it gets investigated.
Thanks for helping make Trello and the web a better place!
Daniel | Atlassian Support
Looks like our support team responded on the 24th. Hoping the timing was just off by a little bit and you got their response shortly after posting here. We can check out what's going on if you didn't receive a notification of the response for some reason.
If you had to thrive a new habit during a lockdown, what would it be? Trello
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