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my trello comments no longer are displaying how do I get them back?

Dan Kilroy
Dan Kilroy
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June 19, 2017

I can no longer see comments in my cards which have ben there for many months, how can I get them to display again?

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Mike
Mike
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 20, 2017

Hi Dan,

 

When you added all of those comments, do you remember if you also clicked on the green "Send" button? If you didn't click on that button, the comments would never have been saved completely, and only existed in your browser's cache temporarily. If that cache gets cleared, the comments are lost.

 

It sounds like that might be what happened here, and as the comments never made it to Trello's servers, they won't be recoverable, unfortunately! I'm sorry!

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