It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

my email is being blacklisted by trello. how do I whitelist my email

i send many emails to cards to log communications with clients and my email has been blocked:

This message was created automatically by mail delivery software.   A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: host [] SMTP error from remote mail server after RCPT TO:<>: 550 5.7.1 IP address blacklisted by recipient

can I whitelist my email or domain to let Trello know these are safe sends?

1 answer

0 votes
Iain Dooley Community Leader Nov 18, 2018

@Lynda Davidson looks like it's the IP address that is blacklisted. What email provider are you using?

Iain Dooley Community Leader Nov 20, 2018

@Lynda Davidson I'd say that mail supplier is a hotbed of spamification. The IP address is probably blacklisted by all major spam registries, not specifically Trello. You will probably have deliverability issues across the board unless you change email suppliers. G-Suite is only $5/month.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Trello

Develop a new Habit during Lockdown

If you had to thrive a new habit during a lockdown, what would it be? Trello

1,611 views 15 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you