how I can cancel your Standard Workspace plan while in a Premium free trial?

[Alejandro Cuenca]

how I can cancel your Standard Workspace plan while in a Premium free trial?

[Sushant Verma · Accepted solution]

Hi @Alejandro Cuenca 

Welcome to the community!

To cancel your Trello Standard subscription while in a Premium free trial, you can.

1. Open the sidebar and click Settings
2. Click Billing
3. Click the Cancel link at the bottom of the page 

Your subscription will be canceled at the end of its prepaid service period. You'll continue to have access to Premium features until the trial ends, but your subscription will not renew after the trial ends.

Regards,
Sushant Verma

[Ingolf Tippner]

It dont work, because on the bottom of the page I can´t find a cancel link.

[Sushant Verma]

@Ingolf Tippner If you're not the workspace admin, you may not have the necessary permissions to change the plan. In that case, ask your workspace admin to help with downgrading or canceling the plan.

Regards,
Sushant Verma

[Ingolf Tippner]

I'm admin, the only member in the workspace and the workspace is empty and has no boards.

[Sushant Verma]

@Ingolf Tippner Sometimes cancellation links are placed under Billing or Payment settings instead of general account settings. Be sure to check if there’s any option to cancel or modify your subscription under this area.

If not, you can contact https://support.atlassian.com/trello/

Regards,
Sushant Verma

[Ingolf Tippner]

@Sushant VermaPerhaps the cancel link comes after adding payment information, but this I will avoid.

Also I can't delete the workspace, I should cancel the subscription first. But the link to do this don´t work.
I asked the support twice, but no answer since 2 days.

[Manera Trips]

I have the same issue, did you find the solution? please help :(

[Deleted user]

I also don't want the Trial and do not find the Cancel button. Pretty annoying.

Does anyone have a solution for this?