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delete Trello Account

can I delete the Trello account and keep Jira?

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Iain Dooley
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jun 03, 2020 • edited Jun 04, 2020

@erika.zufferey UPDATE: I've had confirmation from the Atlassian team that at present it is *not* possible to delete your Trello account without deleting your Atlassian account. Trello doesn't show up in the list of products in your Atlassian portal, so until it does I think you just have to put up with having a Trello account if you want to keep your Atlassian account. The Trello documentation on deleting accounts will also need to be updated, because it still has the old info.

i can delete the Atlassian account only . i cant select Trello only. its's ok?

Iain Dooley
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jun 03, 2020

@erika.zufferey oh right I see, because Trello is now Atlassian, it says "delete your Atlassian account", then you go to products and Trello doesn't show up ... hmmm this seems wrong I'll flag it with the team.

Has there been any update on this issue?    It would appear that it's still the case that there is no option to only delete a Trello account whilst leaving an Atlassian account intact for use with other Atlassian products.

hello,How are things going?

I don't want to continue using trello, but I need to keep my JIRA,bitbucket and other products.

I just have been in contact with the support team about this issue.

It's still impossible to delete a Trello account for a managed account but there is a solution for not beeing charged with a licence in Atlassian Access.

You just have to enter in the Trello Account and delete all the workplaces. 

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