checkboxes not printing

[Mary Grace Basco]

When I print a card, the checkboxes no longer appear.  What happened? I like seeing the checkboxes especially if there are unchecked items in the list.

[Mary Grace Basco]

 I posted my issue on 11/8/2023.  The boxes came back for a few months in 2024, but they are gone again.

[Lara]

Hi @Mary Grace Basco ,

I wasn't able to replicate the issue. Can you please test and see if the issue persists when you use a different browser?

Let me know how that goes,

Lara
The Trello Team

[Mary Grace Basco]

Today (5/15/2024) the checkboxes are back! 

[Dean Kagan]

I am having this issue as well.  I tried to print from two different computers and when I click the share button and then the print button, the dialog box clearly shows the boxes are not there and will not print.  Clicking a checkbox produces the same result except now the strike through is on the task.

[Lara]

Hi Dean,

Can you please test and see if the issue persists when you use a different browser?

Lara
The Trello Team

[CC]

Hi Mary!

Thanks for mentioning this, I'm going to report this to the team since I believe it's related to a recent change. 

One workaround in the mean time is to look at the formatting of the text - any checklist items that have been completed will have strikethrough formatting, while incomplete checklist items will have normal font.

[Mary Grace Basco]

Same as you described.  I posted my issue on 11/8/2023.  The boxes came back for a few months in 2024, but they are gone again.

[Mary Grace Basco]

I have tried with Chrome and Firefox.  Checkboxes do not appear in print preview and do not print when sent to the printer. Text of completed items do have strikethrough.

[Lara]

Hi Mary, 

Hmm, that's definitely strange. I still haven't been able to replicate the issue – checkboxes do appear in print preview when I test this on my side.

Does the issue persist when you use an incognito/private window as well?

Lara
The Trello Team