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checkboxes not printing

Mary Grace Basco
Contributor
November 8, 2023

When I print a card, the checkboxes no longer appear.  What happened? I like seeing the checkboxes especially if there are unchecked items in the list.

3 answers

0 votes
Mary Grace Basco
Contributor
April 29, 2024

 I posted my issue on 11/8/2023.  The boxes came back for a few months in 2024, but they are gone again.

Lara
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 6, 2024

Hi @Mary Grace Basco ,

I wasn't able to replicate the issue. Can you please test and see if the issue persists when you use a different browser?

Let me know how that goes,

Lara
The Trello Team

Mary Grace Basco
Contributor
May 15, 2024

Today (5/15/2024) the checkboxes are back! 

Like Lara likes this
0 votes
Dean Kagan
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December 1, 2023

I am having this issue as well.  I tried to print from two different computers and when I click the share button and then the print button, the dialog box clearly shows the boxes are not there and will not print.  Clicking a checkbox produces the same result except now the strike through is on the task.

Lara
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 6, 2024

Hi Dean,

Can you please test and see if the issue persists when you use a different browser?

Lara
The Trello Team

0 votes
CC
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 13, 2023

Hi Mary!

Thanks for mentioning this, I'm going to report this to the team since I believe it's related to a recent change. 

One workaround in the mean time is to look at the formatting of the text - any checklist items that have been completed will have strikethrough formatting, while incomplete checklist items will have normal font.

Mary Grace Basco
Contributor
April 29, 2024

Same as you described.  I posted my issue on 11/8/2023.  The boxes came back for a few months in 2024, but they are gone again.

Mary Grace Basco
Contributor
May 6, 2024

I have tried with Chrome and Firefox.  Checkboxes do not appear in print preview and do not print when sent to the printer. Text of completed items do have strikethrough.

Lara
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 14, 2024

Hi Mary, 

Hmm, that's definitely strange. I still haven't been able to replicate the issue – checkboxes do appear in print preview when I test this on my side.

2024-05-15_11-20-11.png

Does the issue persist when you use an incognito/private window as well?

Lara
The Trello Team

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