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cant save new buttons in automation. error reading null

Juan Francisco Cordova October 13, 2023

HI

i have been getting this error while trying to save a new button in butler automation 

 

the button is doing a simple step to post a comment. it is well configured. 

i have tried with different browsers, loggin out and loggin in again and clearing cookies and cache..  but still i get this error. 



i should mention that even after getting the error the button is created and i can see it as active.. but it wont run


tells me to check for errors.  and to doucble check if values are correct. but as i said the only step in this automation is to post a comment so am sure there is not wrong configuration here. 



has anyone encountered such issue?

1 answer

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Brittany Joiner
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 14, 2023

@Juan Francisco Cordova can you show a screenshot of what your trigger is and the action? Ie, what's the comment it's posting?

Brittany Joiner
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 14, 2023

Just realized trigger is button. But if you can share a screenshot of the comment, that would be great! Sounds like there's something funny with the content of the comment being posted.

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