cancel an account but the email doesn't exist

[CNC Informatique]

Hi 

the work addresse mail as been deleted (a.andreani@couach.com) and the user subcrib automatocally to a trello plan,How can a destroy his trello account ? name Anne-Sophie Andreani   email adresse A.andreani@couach.com

Trello                           Reçu

( PAID]

Reçu#: TRINV-20716964

Date: 27/01/202316:11:10

	(USD)	(USD)
Cotisation annuelle pour Trello Premium avec 1 utilisateur(s) pour la période du 27	$-119.99
January 2023 au 27 January 2024.
Solde débité de votre carte de crédit MasterCard,   XXXX-XXXX-XXXX-6937		$119.99
TOTAL	$-119.99	$119.99
SOLDE	$0.00

 

DATE                             DESCRIPTION

FRAIS

CRÉDIT

27/01/2023

Nouvelle tâche

27/01/2023

Numéro de TVA: FR42511791410

Opération faisant l'objet d'une autoliquidation : il incombe au client de verser toute TVA relative aux biens ou aux services couverts par la présente facture aux autorités fiscales locales du client.

La facture indique le montant total hors TVA.

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Conditions de Service (httRs://trello.com/legru)          Politigue de Confidentialité (httRs://trello.com/RrivacY.)

Trello, Inc.

an Atlassian company 888 Broadway, 4th Floor New York City, NY 10003

Numéro de TVA: EU372005861

[Brant Schroeder]

@CNC Informatique Welcome to the Atlassian community

You will need to contact trello support here: https://trello.com/en/contact#/ You will need a trello account to login and submit a case.  If you are having issues let me know and I will escalate to Atlassian as this is just their community.

[Alex W]

Thanks @Brant Schroeder - it looks like @CNC Informatique has raised a ticket and our Advocates team has already responded. 

[CNC Informatique]

Hi

the work addresse mail as been deleted (a.andreani@couach.com) and the user subcrib automatocally to a trello plan, How can I destroy his trello account ? name Anne-Sophie Andreani   email adresse a.andreani@couach.com

I can not use a.andreani@couach.com because this email adresse has been deleted So I just want to close this trello account