can not connect trello to gmail account

Lisa Salchner
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April 9, 2024

I can not connect my Trello account to gmail.
Error message: 

Das State-Token ist ungültig oder abgelaufen. Versuchen Sie es noch einmal.

Can you help me? 

1 answer

0 votes
Lam
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 11, 2024

Hi @Lisa Salchner - Thanks for reaching out the Community. 

 

As a first step of troubleshooting could you try removing the add-on completely and try to reinstalling again? Please follow the steps to do a full wipe of the Trello add-on:

 

1) Go to Google's Marketplace plage and uninstall the Trello/gmail Add-on: https://workspace.google.com/u/0/marketplace/app/trello_for_gmail/710372432947

2) Go to your Trello account, scroll to the bottom of the page and revoke all mentions of the Trello Gmail add-on: https://trello.com/me/account

3) Go through the process of again of installing the add-on and connecting your account

 

Let us know how that goes.

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