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billing for multi-guest member

Hello,
I'm a premium member, I set up two different study boards. I have collaborators on both boards. Could you explain in detail how the billing will be?

1 answer

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Sneha Venugopal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Feb 07, 2023

Hi there! Welcome to the Atlassian Community.

With regard to the Standard or Premium plans, it is charged for each member of the Workspace and for multi-board guests (members of 2 or more boards within the same Workspace).

Once a member is on 2 boards in the same Workspace, it starts to count as a Multi-board member (only for paid plans), so it does not make any difference if the user is on 2, 3, or 5 boards on that Workspace, he's going to use one billed seat and that's it. So no additional costs if you put the same member on several boards. If it's on more than 1, it's a Multi-board, and the cost would be the same.

We currently have three paid plans in addition to the free one. You can see the difference between what is offered in each of them on this page: https://trello.com/pt-BR/pricing

Please let me know if there are any additional queries.

Hi, so if a guest is a member in two boards but the boards are in different Workspaces, the guest won't be count as a multi-board guest? Could you shed some light on this please?

Sneha Venugopal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Aug 03, 2023

Hello Olivert,

That's correct! 

When a guest is a member of two boards but the boards are in different Workspaces, the guest won't be counted as a multi-board guest.

Please let me know if there are any additional queries.

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