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account migration


A company user is signed in to trello with an old account. And now it needs to migrate to the new email. Is it possible for him to make this account change in trello without losing the cards he already made? 

1 answer

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Brittany Joiner Community Leader Aug 23, 2022

@Maria Luiza Mattar Peixoto welcome to the community! would it be possible to change the email on the current account? that might fix the issue, that way you don't lose any history but can login with the correct email! you should be able to do that from your Atlassian profile (just go to your Trello profile page and you'll be routed there!)

Thank you very much!

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