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Změna správce účtu

Dobrý den,

můžu se prosím zeptat zda je možné změnit správce účtu v případě, že už nemáme k dispozici mailovou adresu s heslem? 
Děkujeme. 

S pozdravem, 

1 answer

0 votes
Theodoro Reato
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Mar 14, 2023

Hi there,

Welcome to the community,

It happens pretty frequently that someone who was the only admin of some boards leaves the team associated with those boards. Our team can't re-assign admin permissions for account security purposes, but I'll be happy to help with some workarounds!

If you're a Workspace member and it's a free Workspace you have the ability to upgrade it to a Premium Workspace and regain access to it.

Another option if the user's associated email address is a company email address (e.g., jim@yourcompany.com), you probably have access to their inbox by way of your email management system administrator. You can trigger a password reset at https://id.atlassian.com/login/resetpassword and reset their password, then log into their Trello account.

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