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Zendesk app

I have activated the Trello app in our Zendesk account. For someone reason a few of the users under the same group cannot see the Trello app but others can.

I have checked to make sure they are in the correct group and the agents with the missing app have tried logging in and out of Zendesk, any suggestions?

1 answer

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Hi @Stephen Blunt 

We would need to look into this and investigate further, would you be able to raise a ticket with us via the below link:

https://trello.com/en/contact

Cheers,
Meghashrita Kashyap
Trello team.

Thank you, have done that this morning

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