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I have activated the Trello app in our Zendesk account. For someone reason a few of the users under the same group cannot see the Trello app but others can.
I have checked to make sure they are in the correct group and the agents with the missing app have tried logging in and out of Zendesk, any suggestions?
We would need to look into this and investigate further, would you be able to raise a ticket with us via the below link:
Cheers,
Meghashrita Kashyap
Trello team.
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